A bicycle is fun, but how can it help global poverty, economic development and health care?

The day two keynote at Vantage EMEA in London for Elite had little to do with legal technology and practice management.  Or did it?

It had everything to do with the importance of listening to customers, of applying sound business principles, and how sometimes the simplest solutions can be the most impactful.

F.K. Day is founder of SRAM Corporation, one of the world's largest bicycle component suppliers, including to Tour de France teams.

He is also co-founder and president of World Bicycle Relief and explains how business principles are helping some of the world's most pressing needs.

The Vantage EMEA 2016 User Conference is underway in London.

The two-day conference bring together Thomson Reuters Elite users from across Europe, Africa and the Middle East.  

Elizabet Hardy, Vice President of Product Management and Eric Sugden, Chief Technology Officer discuss what will take place at Vantage, including the release of Elite 3E version 2.8

Keeping track of information by business name can quickly become a difficult exercise. Business name changes or mergers can permanently alter how information is tied to a particular business name, complicating how to identify and store information.

Thomson Reuters has created PermID -- or Permanent Identification -- which creates a unique reference —which will never change over time—to a piece of information. It can be thought of as a permnanent "bar code" for information that  helps customers and partners handle data management challenges, eliminate mapping inconsistencies, reduce operational risk, and streamline end-to-end workflow processes across various platforms. 

Thomson Reuters is providing an open license to PermID, providing any organization or enterprise with descriptive metadata and tools for working with PermID.

This year, more than half of Americans will use Facebook.  More than 360 million people are members of LinkedIn.  If you're not using social media to help promote your practice, you may be missing on an important channel for reaching prospective clients. 

A new white paper from FindLaw, "From Novelty to Necessity: Pragmatic Social Media for Law Firms". discusses the real impact that social media can have on an attorney's brand.  A recent FindLaw survey found that consumers are likely to hire an attorney who has an active presence on social media.

Sean Sands, a digital marketing experts, discusses how social media can benefit solo and small law firms.

In discussions with firms at ILTACON 2016, one thing stands out in the world of knowledge management: in an era of Big Data and Artificial Intelligence, knowledge management can help firms gain a competitive advantage.

Where is Knowledge Management headed?  How will AI and Big Data impact Knowledge Management? 

In this edition of "KM with Kim," Kim Stein, national KM manager for Thomson Reuters explores the future of Knowledge Management.